Questions? Call us!

(613) 295-1984

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hello@supportingseniors.ca

Service area

Ottawa, Ontario

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Questions & answers

Yes, all services provided by your Retirement Living Guide are 100% free of charge, regardless of the level of service provided.

Supporting Seniors receives payments from retirement residences once we’ve helped our clients find their new home. The retirement residences are happy to fill a vacancy, and we’re happy to be able to offer our service at absolutely no cost to seniors!

Yes, absolutely. While it is true that some senior living advisors only represent a selection of retirement residences, at Supporting Seniors, we’re always happy to show you any retirement home that meets your needs.
No. We never share your personal information without your consent. We’ll only provide your information to a retirement residence when it is necessary to prepare a retirement home for your tour when you’re ready to visit. You won’t be bombarded with sales calls with us!

Our goal is to take the stress out of searching for the right retirement residence. We’re here to help when you’re ready to start your search and we’ll never pressure you to make a decision before you’re ready. You are in complete control. We’re just here to be your guide.

Absolutely. While we may be Supporting Seniors in name, we like to think of our role as Supporting Families. We’d be happy to join your care team.

Absolutely. Because we’re regularly in touch with the retirement residences, we keep up-to-date on availabilities and move-in policies and are often best-suited to help out in a pinch. We’re here to support seniors and loved ones when they need us most.

Yes, our Retirement Living Guides are required to maintain a satisfactory Level 3 Vulnerable Sector Check from the Ottawa Police Service.